Report an Absence

Reporting Same-Day Absence via EduLink One

From Monday 2 June, all same-day absences due to illness should be reported using the EduLink One app. This change is part of our ongoing efforts to streamline communication and improve the efficiency of our systems.

To report a same-day absence:

  1. Open the EduLink One app and tap the ‘Absence Reporting’ icon.

  2. Select the date range of your child’s absence using the calendars.

    • The ‘Date From’ should be the first day of absence.

    • The ‘Date To’ should be the next School day (you will need to report the absence on each day your child is off School).

  3. Enter a brief explanation in the ‘Reason for Absence’ text box.

  4. You may also attach supporting documents (e.g. a medical certificate) if applicable.

  5. Click Send to complete your report.

To support this transition, our IT team has re-sent account setup details, including usernames, to all parents and carers. If you have not yet activated your EduLink One account, we encourage you to do so at your earliest convenience.

Please note that, as EduLink One is now our main communication platform, we will soon be phasing out the School Gateway system, which will no longer be in use.